QQI Level 4 Office Skills | 4M2070

Course modules

4N0689 Business Communications
4N2138 Functional Maths
4N1116 General Office Skills
4N1108 Business English
4N21060 Career Planning and Preparation
4N1989 Customer Service
4N1867 Reception Skills
4M2070

September 2026 applications are now closed!

What will I learn?

This course teaches students the reception skills, ICT, and general office skills that are essential for modern office environments.

How is this course taught?

This course is taught in person. Classes take place in the Castlemill Education Centre in Balbriggan, and in Burgundy House in Swords.

When will this course take place?

This course will start in September 2026 and will finish in May 2027. Students will have holidays during the midterm breaks, Christmas and Easter.

Who can apply for this course?

Adults who live in the Fingal area can apply for this course. To ensure that you are offered a place on a course which is at the right level for you and appropriate to your learning needs all applicants are assessed prior to placement on the course. A high level of English language and IT skills are required for the course.

Am I eligible for course funding?

Students on this course are eligible for funding if:

  • they are an early school leaver, or
  • they are receiving a social welfare payment, or
  • they are receiving a carer’s payment, or
  • they have a medical card or G.P. card, or
  • they are signing for credits.

How do I apply?

  • Click the links below,
  • Call 01 841 7763 (Balbriggan) or 01 840 8946 (Swords) to apply over the phone,
  • Email kevinmccabe@ddletbaes.ie (Balbriggan) or rebeccarudden@ddletbaes.ie (Swords) if you have questions about the application process or would like more course information,
  • Visit our centres to apply in person. Locations can be found below.

Balbriggan

Business Communications & IT – Tuesdays 9:30 – 13:30 – applications closed

General Office Skills & Business English – Wednesdays 9:30-12:00 – applications closed

Reception Skills with Career Preparation & Planning – Wednesdays 9:30-12:00 & 12:15 – 14.45 – applications closed

Swords

Career Preparation & Planning – Tuesdays 9:30 – 11:30 – applications closed

General Office Skills – Tuesdays 11:45 – 14:15 – applications closed

Maths – Thursdays 9:30-11:30 – applications closed

Customer Service – Fridays 9:30-12:00 – applications closed

*Please note, all class times and days can be subject to change*

Centre Locations

7 The Plaza, Forster Way, Swords, Co. Dublin, K67 W260

Burgundy House, Forster Way, Swords, Co. Dublin, K67 YC60

Castlemill Education Centre, Balbriggan K32 P237

Sarsfield House, Balbriggan K32 KX82